Isaac Crotty

7.00 AM

Typically, my day starts around 7 am with a quick breakfast (can’t beat Vegemite on toast). I catch the train into the city and listen to an audiobook along the way. The Protiviti Melbourne office is just a short walk from the station, and I often bump into others as I head over to the office.

8.45 AM

I’m generally in the office by about 8:45 am and grab a coffee with my team. I’ll always touch base with them to start the day, discussing any upcoming meetings, ongoing tasks, and any hurdles we might be facing. Then, I generally work through my emails, which might include setting up client meetings, sharing agendas, or requesting data and information.

10.30 AM

At 10:30, I have my first client call. I’m midway through a project with a large hospital client whom we are supporting to uplift their risk management. We are meeting with the head of their emergency department to discuss a few of the key risks they face. We debrief as a team afterwards. Having come from a commerce background, blending this with the healthcare industry makes for really interesting work.

12.30 PM

We head out for lunch around 12:30 and grab some food from one of our favourite lunch spots, a Vietnamese restaurant on the ground floor of our building. While we have lunch, we chat about an upcoming social club event—go-karting—which was an office favourite last year. I managed to pull off the second-fastest lap last year; this year, I’ve got my sights set on first.

1.30 PM

After lunch, I have a one-on-one with my career advisor. We catch up monthly, and this is a great time to debrief on how my projects are going. We also had a great chat about goals for the rest of the year and some of the types of projects I’d like to get exposure to.

2.00 PM

The afternoon is packed today. The team is facilitating a workshop with our client to develop some potential solutions to the challenges they are facing. Specifically, we’re working through the ways the hospital manages and monitors occupational violence and aggression, including through their security contractors, training, and incident reporting. We use Design Thinking methods throughout the workshop to drive innovation and creativity, which helps deliver some great outcomes.

3.30 PM

To wrap up my workday, we receive some data from the hospital we are working with, and the team gets straight into doing some data analysis to better understand the trends and areas we might need to focus our efforts on. As consultants, we spend plenty of time in Excel dealing with numbers, and by the end of the day, we have a simple dashboard put together to discuss with the client tomorrow.

5.30 PM

Time to wrap up for the day. A few of the other consultants are heading out for a few drinks, so we go to our favourite bar before calling it a day and heading home.

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