Updating Results

Tata Consultancy Services Australia and New Zealand

  • > 100,000 employees

2021 Technical Graduate

Auckland
Are you technically minded with strong customer focus? Potential for great growth through IT Mentorship. Fast-tracked IT learning and skills.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
2
Start Date
ASAP

Application dates

Applications Open
13 May 2021
Applications Close
22 May 2021

Minimum requirements

Minimum Prior Qualification
Bachelor
Accepting International Applications
Yes
Qualifications Accepted
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience

About the business:

Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centres. For more information, visit us at www.tcs.com.

We have a fantastic opportunity for a recent graduate to assist in the provision of first level helpdesk support service to our clients, effectively & proactively managing each case from initial contact through to resolution.

Key Responsibilities and Duties:

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional

Interpersonal skills:

  • Excellent communication and interpersonal skills with an ability to engage in a friendly, cooperative and constructive manner
  • A demonstrated ability to learn new skills rapidly and apply problem-solving skills

What we are offering:

TCS provides you with opportunities to join our global footprint within industries like banking and finance, communication and media, insurance, manufacturing, retail, travel and transport, utilities, energy and resources, telecommunications, hospitality and public services to name a few in Australia and New Zealand.

  • Competitive market salary
  • An exceptional start in a global and multicultural environment with attractive market leading compensation
  • Work with clients leading in their industries
  • Comprehensive opportunities for additional training and development through our Talent Development programme and gamified online learning platform & apps
  • A successful employee engagement & community volunteering platform
  • A comprehensive employee well-being programme

How to apply

For an immediate consideration, please send your resume to [email protected]

 

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