Daimler Truck and Bus is looking for a dynamic and innovative university student to join the After Sales team as a Parts Business Analyst. Our 2021 IBL Program will expose you to real jobs, real experiences and real learning which will allow you to gain valuable workplace experience relevant to your chosen field of study. This one year opportunity to learn and work alongside our experienced team of professionals will aim to equip you with the skills, knowledge and confidence you need to accelerate your learning and gain valuable exposure to our brand, values and purpose- ensuring you are contributing to All Who Keep The World Moving.
Who we are
The Daimler Truck & Bus umbrella encompasses three strong truck and two bus brands, offering pioneering technologies and tailor-made products for disparate applications all over the world and particularly for challenging Australian conditions: Mercedes Benz Truck, Mercedes-Benz Bus & Coach, Freightliner and Fuso Truck and Bus. As the world's leading truck and bus manufacturer and a pioneer of automotive and transport solutions, we continue to shape the future of mobility today and the group will continue to focus on innovative and green technologies, safe and superior truck and bus offerings that appeal to our customers. Daimler Truck & Bus consistently focuses on three strategic fields of action: technology leadership, global presence, and intelligent platforms.
Our employees are our most important assets. With a powerful team in Australia we are inspired to develop and provide great solutions for our customers with a view on the now while also keeping a strong focus on the future. We are leaders in innovation, efficiency, fuel economy, safety, performance and connectivity and we will continue to invest in and develop these pillars to better service and support our partners, dealers and customers in achieving their own ambitious goals and objectives.
Our IBL 2021 Program
Daimler Truck and Bus supports Industry Based Learning year after year and continues to develop our program and students who participate. We have had many successful applicants carve their future careers in our industry after building strong career foundations through our IBL program. Based at our corporate Head Office in Mulgrave, and with an open mind towards today's remote working needs, we aim to provide you with the opportunity to begin your career with a prestigious global brand while being able to learn from and contribute to your team. We strive to offer fantastic on the job work experience combined with professional development opportunities to enable you to kick-start your future. The program will commence mid-January 2021. You will need to commit to full-time office hours until end of January 2022.
To qualify for this program, you must be an undergraduate student currently completing your penultimate year of study. As at January 2021, you must have a remaining 12 months or 2 semesters of study to complete your degree.
This role aims to provide analysis, information, and support to the Daimler Truck & Bus Dealer network Parts Departments in respect but particularly in relation to Parts issues encountered by dealership staff. Timely response to all dealer queries, escalation and follow up of unresolved issues, maintenance of Parts systems and compilation and management of parts stock lists to support new model introductions into the dealer network are key responsibilities. This role requires a high degree of analysis and data management combined with excellent stakeholder management and customer care. An interest and knowledge in the heavy vehicle industry will be advantageous.
As the successful candidate, you will apply your exceptional communication and interpersonal skills to build positive business relationships as well as have a high attention to detail. You will enjoy working in a fast paced and dynamic environment. Above all, as you will be working in a small team, you will be team oriented and have a flexible and adaptable attitude to the changing needs of the business.
We are looking for innovative and highly driven students with a desire to help shape our fast growing global business. You will possess excellent interpersonal, communication and problem solving skills as well as a high attention to detail. You will enjoy working with others and will bring out of the box thinking and a genuine passion for our industry. You will have a strong interest in immersing yourself in this role in order to achieve greater insights into this business unit, and the Truck and Bus industry as a whole.
How to apply
If you would like to be considered for this opportunity, please apply by submitting your cover letter, resume and academic transcript via this ad. Applications close Sunday 26th August 2020.
At Daimler Truck and Bus Australia Pacific, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, employee assistance programs and much more. We are an equal opportunity employer and value diversity at our company. We are proud to be recognized as a Workplace Gender Equality Employer of Choice and we support a flexible and progressive work culture. We actively recognize our committed people through Employee Recognition and Reward programs. We also provide exciting learning and career development opportunities.